What a Concussion Taught Me About Leading Through Crisis

Four years ago, I sustained a severe concussion that left my brain far more vulnerable to future head injuries. True to that medical warning, even a minor knock to the head this past winter left me grappling with months of impaired function and persistent brain fog.

My neurologist broke down the root of my struggles: my nervous system had become trapped in an endless cycle of overstimulation, unable to shift out of the body’s fight-or-flight survival response and into the calm, deliberate, strategic state of mind my body required to heal. Learning to intentionally toggle between these two opposing nervous system states—known as the sympathetic (fight-or-flight) and parasympathetic (rest-and-restore) nervous systems—became the cornerstone of my recovery. What I never anticipated, though, was that this deeply personal healing journey would double as an unexpected masterclass in adaptive leadership for modern organizations.

Amid today’s relentless global turbulence, many CEOs are currently navigating a version of this exact neurological trap. Bombarded nonstop by overlapping pressures: geopolitical shocks, rapid industry disruption from artificial intelligence, and seismic demographic upheaval, most leaders and their teams are stuck in permanent crisis mode. Because they are constantly triaging short-term emergencies and putting out immediate fires, they rarely carve out space to access the slow, reflective "rest-and-digest" mode that is required to advance critical long-term imperatives, most notably building a sustainable, future-ready workforce.

Of course, CEOs have an obligation to address urgent crises as they emerge—but they do not have to put future-building work on hold to do so. At the broad, strategic level, leaders can intentionally cultivate organizational cultures rooted in human connection and embed the core principles of emotional intelligence into daily operations. At the granular, tactical level, they can prioritize growing the next generation of leaders through forward-thinking initiatives like reverse mentoring programs and youth-led shadow boards.

The core takeaway? Leaders must make dedicated time for these future-focused efforts, even when unplanned crises are demanding their full immediate attention.